LAUNCHED=> "C:\SYSTEM.SAV\UTIL\CLEANFBI.CMD" Otherwise, suggest to contact TWN PDC NB-PreinPM or create PIN-Log and OTS it with OTS Category Image If you know which component failed in preinstall processĪfter checking above files, please OTS it to the component owner. Checking MEMDUMP_BBV.log for memory dump file Some silent-install failure of applicationsģ. If anyone could please help me as soon as possible that would be great. I tried many times and my date has been set back to 2012. I tried recovering my laptop using recovery disks that I got from HP but it is not working. Note: I've tried connecting to an external monitor via HDMI and recieve No Signal.Įdit: Seems I was just being impatient! After leaving it for 10 minutes it finally showed me the error.
I can press F2, at which point it will say "F2.Startup Check", I will see a cursor blink once and then back to black screen? I can press F10 to open the bios, which works and displays with no problems. I can press F11, at which point it will say "F11.System Recovery", no cursor will blink, the screen remains black. However I was greeted with a black screen - backlight on. Once he dropped the laptop off, my first thought was to boot into the screen above and explore the F8 menu. My friend said the files on this laptop aren't too important to him, and he does not mind re-installing Windows, so I thought this was going to be an easy fix. He showed me a photo of the error and asked me if I'd be able to sort it. I have here a HP Pavilion g6 which belongs to my friend.